Our privacy policy

DiversiTech Hub of 126 StJohns Road, Tunbridge Wells, Kent TN4 9UT.

Who are we?

We a membership community to clients looking to support diversity and inclusion in FinTech. We also facilitate events, workshops and STEM projects.

What does this Policy cover?

We at DiversiTech Hub take your personal data seriously. This policy:

• sets out the types of personal data that we collect about you

• explains how and why we collect and use your personal data

• explains how long we keep your personal data for

• explains when, why and with who we will share your personal data;

• sets out the legal basis we have for using your personal data;

• explains the effect of refusing to provide the personal data requested;

• explains the different rights and choices you have when it comes to your personal data; and

• explains how we may contact you and how you can contact us.

What personal data do we collect about you?

We collect the information necessary to be able to join you to the community and further information needed to invoice you.This information includes name, address, contact details, telephone number, your answers to our membership questions, bank details for payments.We may also collect sensitive personal data about you, from the company you are working for who are signing you up for the membership. We only collect sensitive personal data from you, and further process this data, where you or your company have given your explicit consent.

Where do we collect personal data about you from?

The following are the different sources we may collect personal data about you from:

•  Directly from you. This is information you provide when signing up for membership or subscribing to our newsletters or events.

•  From an agent/third party acting on your behalf. e.g. Contractors Limited Company.

•  Through publicly available sources. We use the following public sources:

• LinkedIn

• MailChimp

• By Reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or even a present employer.

Where we collect your information through publicly available sources as set out above, we may do this with the aid of software programs. These programs’ are given parameters on the requirements of a contact and search through publicly available sources to find such contacts. These programs’ are designed to only output information on candidates that meet the search criteria. The parameters of this program are restricted to only searching for [Name, Age and Job role] candidate information from public sites where there is a reasonable expectation that such information may be collected and further processed by job recruiters for the purpose of sourcing candidates for different job roles.

How do we use your personal data?

We use your personal data to add you to the membership portal and whatsapp group as set out in the membership details. Your contacts details (ie/ email and phone number) are visible to the community so that they can make contact and collaborate. Only members can see this and it is protected with a password. We will initially collect basic information on you such as contact details, job role and what you want to get out of the membership and then add this to your member profile.

How long do we keep your personal data for?

We keep your information in accordance as follows:

• While you are a member we keep your details to keep your membership up to date.

• If you have subscribed to our mailing list we keep them until you unsubscribe.

• Client contact details : Up to six years

Who do we share your personal data with?

We share your personal data (ie. Phone number and email) with the community via your member profile. Our members cover the financial services technology industry and are situated throughout the UK, EEA and globally.  We may also conduct checks on you to verify the information you have provided and where we do this we share your information with our accounts department.

Your personal data in terms of your bank details are shared with our accounts department and bank in order to process payments – these are not shared with the community.

What legal basis do we have for using your information?

For members to join our processing is necessary for our legitimate interests in that we need the information in order to be able create you a member profile and ensure you are a legitimate member as you will also have access to our other members. We carry out a‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests, before we go ahead with such processing. We keep a record of these balancing tests. You have a right to and can find out more about the information in these balancing tests by contacting us using the details below.

If you are involved with our STEM projects that often involve minors, then this may involve the processing of more detailed personal data including sensitive data such as DBS checks and data that others may hold for you. In that case we always ask for your consent before undertaking such processing.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to give you access to the membership portal as we have to ensure that the people joining are who they say they are for the protection of the other members.

Do we make automated decisions concerning you?

No, we do not carry out automated profiling.

Do we use Cookies to collect personal data on you?

To provide better service to you on our websites, we use cookies to collect your personal data when you browse.

Do we transfer your data outside the EEA?

We have members stationed globally – the data on your membership profile is shared with all other members (ie. Name, email, phone number)

At present we transfer personal data to the following countries outside the EEA:

•  U.S

To find out more about how we safeguard your information as related to transfers contact us using the contact details below.

What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

1. The right to be informed
You have the right to be provided with clear,  transparent and easily understandable information about how we use your  information and your rights. This is why we’re providing you with the  information in this Policy.

2. The right of access
You have the right to obtain access to your  information (if we’re processing it), and certain other information (similar  to that provided in this Privacy Policy).
This is so you’re aware and can check that we’re  using your information in accordance with data protection law.

3. The right to rectification
You are entitled to have your information  corrected if it’s inaccurate or incomplete.

4. The right to erasure
This is also known as ‘the right to be forgotten’  and, in simple terms, enables you to request the deletion or removal of your  information where there’s no compelling reason for us to keep using it. This  is not a general right to erasure; there are exceptions.

5. The right to restrict processing
You  have rights to ‘block’ or suppress further use of your information. When processing  is restricted, we can still store your information, but may not use it  further. We keep lists of people who have asked for further use of their  information to be ‘blocked’ to make sure the restriction is respected in  future.

6. The right to data portability
You have rights to obtain and reuse your personal  data for your own purposes across different services. For example, if you  decide to switch to a new provider, this enables you to move, copy or  transfer your information easily between our IT systems and theirs safely and  securely, without affecting its usability.

7. The right to object to processing
You have the right to object to certain types of  processing, including processing for direct marketing (i.e. if you no longer  want to be contacted with potential opportunities).

8. The right to lodge a complaint
You have the right to lodge a complaint about the  way we handle or process your personal data with your national data  protection regulator.

9. The right to withdraw consent
If you have given your consent to anything we do  with your personal data, you have the right to withdraw your consent at any  time (although if you do so, it does not mean that anything we have done with  your personal data with your consent up to that point is unlawful). This  includes your right to withdraw consent to us using your personal data for  marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

•  baseless or excessive/repeated requests, or

•  further copies of the same information.

Alternatively, we may be entitled to refuse to action the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How will we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

How can you contact us?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here: DiversiTech Hub, 126 St Johns Road, Tunbridge Wells, Kent TN4 9UT or membership@diversitech-hub.com

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